At Nayak, we are dedicated to providing you with a seamless shipping experience through our partnership with Shiprocket. Please review the following shipping policy to understand the terms and conditions regarding the shipment of your purchases.
Order Processing:
- Upon placing an order, please allow 1-2 business days for order processing and verification.
- Orders are processed and prepared for shipment during regular business hours, Monday through Friday, excluding holidays.
Shipping Methods:
- We utilize Shiprocket's services to offer reliable shipping options for all orders.
- Shipping methods available include standard shipping and expedited shipping, with estimated delivery times varying based on the shipping method selected and the destination address.
Shipping Rates:
- Shipping rates are calculated based on the weight of the package, the shipping method selected, and the destination address.
- Free shipping may be offered for orders that meet certain criteria, as specified on our website or during promotional periods.
Delivery Timeframes:
- Estimated delivery times vary depending on the shipping method selected and the destination address.
- Standard shipping typically takes between 3-7 business days for domestic orders and 7-14 business days for international orders.
- Expedited shipping options may be available for faster delivery, with delivery times varying accordingly.
Order Tracking:
- Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information.
- You can track the status of your order using the provided tracking number on Shiprocket's website or through their mobile app.
Shipping Damage or Loss:
- In the rare event that your order arrives damaged or is lost in transit, please contact our customer support team immediately.
- We will work closely with Shiprocket to resolve the issue and ensure that you receive a replacement or refund for the affected items as promptly as possible.
Change of Shipping Address:
- If you need to change the shipping address for an order that has already been placed, please contact our customer support team as soon as possible.
- We will make every effort to update the shipping address before the order is processed and shipped through Shiprocket.
Contact Us:
- If you have any questions or concerns regarding our shipping policy or the status of your shipment, please don't hesitate to contact our customer support team at info@nayakandcompany.com or by phone at 9431269005. We are here to assist you and ensure a smooth shipping experience.
Policy Updates:
Nayak reserves the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Thank you for choosing Nayak. We value your trust in us and strive to provide exceptional shipping services through our partnership with Shiprocket.
